Consumer Information
Patricia White Lawyers & Advocates Ltd is regulated by CILEx Regulation Ltd and is required to provide to Consumers information as set down by Transparency Rules. The CILEx Regulation Transparency Rules can be found here.
Please find below links to the information we are required to provide to you.
Complaints Procedure
Our fees:
Civil Litigation
​Employment
Landlord & Tenant
Debt Recovery
Data Privacy Policy
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Our Terms and conditions
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Professional Indemnity Insurance
If you have any questions about our services and information provided please do not hesitate to contact us.
Data Privacy Policy
Welcome to our Data Privacy Policy. We are committed to protecting personal information and your right to privacy. Our Policy outlines how we collect, use, and safeguard your data while ensuring transparency and compliance with applicable laws.
Complaints Procedure
Our Complaints Procedure is designed to ensure that all concerns are addressed promptly and fairly. We value your feedback and are committed to resolving any issues you may encounter. If you have a complaint, please reach out to us and we will work diligently to find a satisfactory resolution.
Our Fees
At our firm, we offer transparent and competitive fees for civil litigation; fees for employment litigation; fees for debt recovery; fees for landlord & tenant services. Our pricing structure includes both fixed fees and hourly rates, allowing clients to choose the option that best fits their needs. We also provide flexibility in tailoring the scope of work to ensure that you receive the most effective legal representation for your specific situation.
Our terms and conditions
Welcome to our Terms and Conditions. These guidelines outline the expectations and responsibilities for both our clients and our team, ensuring a smooth and professional collaboration. We prioritize your requirements and take your protection seriously, striving to provide a safe and transparent working environment. By engaging with us, you agree to terms, which serve to foster trust and clarity in our partnership.
Professional Indemnity Insurance
We have professional indemnity insurance in accordance with statutory requirements. A copy of our insurance certificate can be provided upon request. Our professional indemnity insurer is AXIS policy number P125AXS1004. Notice of claims or circumstances to be given to Hera Indemnity Limited, 6 Bevis Marks, London, EC3A 7BA – Email claims@heraindemnity.co.uk. They are regulated by the Financial Services Authority. Information about this can be confirmed at www.fsa.gov.uk/register or contact the FSA at 0845 606 1234. Our professional indemnity insurance cover does not extend to damages or other monetary awards, judgments or negotiated settlements or claims made or suits brought before any arbitrator, tribunal or court outside England & Wales.
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​We are a fully operating digital law firm offering
face to face meetings; home visits for clients with mobility issues and also speak to our clients via Zoom, Skype, WhatsApp and telephone. We are a modern firm who embraces AI technology and the flexibility to communicate with our clients at a time that suits them, anytime and from anywhere. We can be contacted through text message, WhatsApp or via email and telephone outside of hours. We know that the busy life we all lead means that 9 - 5, Monday to Friday, does not work for the majority of our clients.
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About our Managing Director
Patricia White is the founder of PW-LA and sole Company Director. Patricia has specialised in Litigation and Dispute Resolution for over 20 years. Patricia is a Commissioner for Oaths and a Qualified Civil & Commercial Mediator. She is fully qualified and authorised to conduct litigation and advocacy under the Legal Services Act 2007 and is a Grade A Fee Earner under the Civil Fees Guidelines. She appears as an Advocate in various Courts and Employment Tribunals across England & Wales including Central and Outer London Courts, Bristol, Watford, Manchester, Newcastle, Leeds, Nottingham, Birmingham, Doncaster, Hull, Leicester, York, Scarborough, Harrogate, and Bradford.
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