We are dealing here with the EqA 2010 and Discrimination in the provision of goods, services and facilities provision.  We deal with discrimination in employment here.

 

The Equality and Human Rights Commission provides comprehensive guidance here.

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If you have ever been in a situation where you simply want to use a facility or service and enjoy that experience, but, as say a disabled person your needs and requirements have been ignored, we know it is very unpleasant and wholly unacceptable.

 

Discrimination can arise equally in service provision as it can within the context of employment.  We represent clients in employment claims and those who experience discrimination when using various services and facilities.

 

Equality Act 2010

 

​Under the EqA 2010 there are nine protected characteristics where discrimination is concerned:

 

• Age 

• Disability

• Gender reassignment 

• Marriage and civil partnership

• Pregnancy and maternity 

• Race 

• Religion or belief 

• Sex 

• Sexual orientation 

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The Equality Act applies to all service providers and those providing goods and facilities in Great Britain. This includes, those providing information, advice, owning and running services and facilities for the public. It applies to services, whether or not a charge is made for them.   It also applies to private clubs and other associations with 25 or more members which have rules about membership and select their members.

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Who can you claim against?

Claims for discrimination can be brought against anyone who provides a service to the public.  As explained above there is also a public sector duty as well as claims being brought against private businesses such as:-

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• Leisure providers - holiday providers, sports and gym facilities;
• Private and NHS healthcare providers;

• High Street retailers, stores and restaurants 

• Educational institutions - schools, academies, universities and colleges

• Public authorities and organisations;

• Transport providers, trains, private hire taxi and bus companies

• Private membership clubs

• Government departments

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